The IRS wants me to verify my identity. Is that normal?
Yes. The IRS sends letters such as 5071C, 4883C and 5747C when it holds a return until it confirms you filed it. Each letter says how to verify: online, by contacting the IRS or in person. Follow your letter. If you did not file the return, the letter explains what to do.
Which letter you have
5071C usually points to an online identity check. 4883C asks you to contact the IRS using the details in the letter. 5747C asks you to verify in person at an IRS office. Use only the contact details printed on the letter or listed on IRS.gov.
Is it real?
Check that the letter appears in your IRS Online Account, and type IRS.gov yourself instead of using a link from a text or email. The IRS does not start contact by text or social media.
If someone else filed
Tell the IRS during verification that you did not file. Form 14039 is the Identity Theft Affidavit, but the IRS says not to file it if you are already responding to one of these letters, unless the letter asks.
Related notices
- IRS Letter 5071C: Verify your identity
- IRS Letter 4883C: Verify your identity
- IRS Letter 5747C: Verify your identity in person
- IRS Notice CP01A: Your Identity Protection PIN
Related forms
- Form 14039: Identity Theft Affidavit
- Form 8822: Change of Address
Guides
Read the IRS page
IRS.gov: Understanding your 5071C letter (opens in a new tab). The IRS page and your own letter are the final word.
Frequently asked questions
Will my refund be delayed?
The IRS holds the return until it confirms your identity. The IRS page for your letter explains what happens after you verify.
Should I file Form 14039?
Follow your letter first. The IRS explains on IRS.gov when Form 14039 is needed.
What should I have ready?
Usually the letter, the return for the year it names and a photo ID. Your letter lists what it asks for.
If you have an IRS letter
The OweRight iPhone app reads your letter and explains what it says in plain English. Join early access and we will let you know when it is available.
OweRight is not the IRS and does not give tax or legal advice.